Hyster enjoys a different relationship with our clients. We attempt to produce complete client satisfaction created through world class production. Our objective is to foresee the requirements of every client as well as address them with forklifts that provide the performance, the dependability and the value which they demand.
Hyster fully believes in starting with the customer. The company performs annual focus groups and offers on-going voice of customer research that is conducted both on line as well as in the field. We have over 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to ensure the lowest ownership cost and total reliability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate quality from the start. The MES is responsible for managing production flow. The MES coordinates line activities like part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each and every employee responsible for constant quality, together with the 5s workplace organization in place to help us attain it.
Hyster offers a variety of excellent features as standard with our products. By remaining dedicated to our focus on quality and safety, and by being innovative from beginning to end, we provide some of the best material handling equipment on the market. These are only some of the reasons why Hyster has become a leader in the business.